FAQ

✨ GOT QUESTIONS? WE’VE GOT ANSWERS! ✨

❓ I don't want my cup being made on live. How do I request this?
✅ Just write "PRIVATE — DO NOT SHOW ON LIVE" in the notes section at checkout OR send me a DM! 🤫🩷 Your order will be made privately & never shared publicly — no problem at all! ✨

❓ How can I watch my cup being made?
✅ Join my TikTok Lives @everash.creations! 📱✨ Turn on post notifications so you never miss a live — I make orders live all the time!! 🔔💜

❓ Do you sell the wraps or glitter separately?
✅ Not at the moment — sorry! 😊 I use my wraps & glitter exclusively for my own finished pieces. Follow me for restocks, new designs & product drops!! 💜✨

❓ How do I know when my order will be made live?
✅ I post updates + countdowns on TikTok & Instagram! 📱✨ Turn on post notifications & follow along — I’ll shout out orders & let you know when yours is coming up!! 💜

❓ Where do you ship to?
✅ Australia-wide only! 🇦🇺✈️ I ship to all Australian states & territories. Unfortunately I do NOT ship internationally at this time.

❓ How long does it take to make my order?
✅ 3–7 business days — made fresh just for you! 🥤✨ Every cup & gift is handmade with love — glitter, wraps, vinyl, resin — quality takes time, but it’ll be worth the wait!! 🥹💜

❓ How long does shipping take?
✅ 3–7 business days after making! 📦🚚 Once posted, tracking is sent to your email. Shipping times vary by location within Australia! 📮

❓ Can I request custom names, colours or designs?
✅ YES — absolutely! 🩷💙💛 Write your name, initials, quote, colours & design request in the notes at checkout OR DM me — I make every piece just for YOU!! ✨

❓ How do I care for my cup & accessories?
✅ HAND WASH ONLY — NOT dishwasher safe! 🧼💧 Gently hand wash with warm soapy water. Do NOT soak, do NOT scrub over design, do NOT put in dishwasher. Wipe accessories clean with soft cloth — keep dry & sparkle forever!! ✨